Payment options and limits
You can deposit in our casino spending bank cards, e-wallets, bank transfers and Bitcoin. We set clear minimums so you can select a method that fits your bank balance and preferred currency. The linked StarCity payment desk displays the methods currently available to your account, and our customer customer support team can confirm any details that are not shown.
| Payment method | Example minimum amount to deposit | Typical processing time | Fee |
|---|---|---|---|
| Bank card | 10 EUR | Instant to 2 business days | No deposit fee |
| E-wallet | 10 EUR | Instant to 15 minutes | No deposit fee |
| Bank transfer | 50 EUR | 1 to 3 business days | No deposit fee |
| Bitcoin | 0.0002 BTC | Up to 30 minutes after network confirmation | Network fee may apply |
Your location and player account condition may determine which alternatives are available. We do not impose a deposit fee at StarCity, although a payment provider or blockchain network may charge its own processing or network fee. Normally, withdrawal alternatives must be the same as the method used to fund your casino balance.
How deposits and withdrawals move through our casino
Deposits begin when you select an available payment method and confirm the amount. We subsequently receive the details of the payment through our payment system, conduct any relevant verification checks and add the cleared amount to your balance. Card and payments through e-wallets are typically credited immediately, while bank account transfers and Bitcoin deposits require the stated processing period.
- You select a payment method and enter the deposit amount.
- Our system validates the payment request and your account status.
- The provider confirms the transfer or the blockchain confirms the transaction.
- We credit the deposited amount to your casino balance.
Withdrawals use a similar controlled process, although the final step requires us to send funds to an account held in your name. Our team reviews the request, resolves any outstanding checks and sends the payment through the approved method. Solely the cleared balance is released, including verified winnings and eligible credited promotional funds.
Deposit minimum amounts
Our lowest usual deposit is 10 EUR through a payment card or e-wallet. Steps through a bank have a 50 EUR example minimum because the move must cover the provider's processing requirements. Bitcoin deposits start from an example minimum of 0.0002 BTC, although the exact amount you can deposit is shown in the live payment selection.
- Cards and e-wallets: from 10 EUR
- Bank transfers: from 50 EUR
- Bitcoin: from 0.0002 BTC
Smallest deposits differ from account limits. The deposit and withdrawal amounts permitted for you may depend on payment-method restrictions, verification status and active terms of the bonus. If the amount you propose exceeds your available limit, our payment team can explain the required adjustment before you continue.
Player verification checks
We verify ownership of transaction details before crediting or sending funds where our risk controls require it. Verification may cover your name, birth date, residential address, source of money and ownership of a bank account, card, e-wallet or Bitcoin wallet. Any requested document must be up to date, readable and issued in your name.
Verification protects your balance and helps us prevent unauthorized use of your account. Additional evidence may be requested if a transaction does not match your account records or the provider processing the payment reports activity that appears unusual changes. Our player customer support team explains which document is required and where it should be submitted.
Processing times
Fast processing depends on both our internal review and the payment processor. We promptly submit eligible requests to withdraw, but a card issuer, electronic wallet service, bank or blockchain network may take further time once the transaction has been sent. A displayed processing estimate is therefore not a guaranteed arrival time for the funds in your personal account.
| Payment stage | Deposit | Withdrawal |
|---|---|---|
| Payment selection | You choose a method and enter an eligible amount | You choose an approved payout account |
| Account review | We validate the request and any required details | We confirm ownership and available balance |
| Provider processing | The provider confirms the transfer or blockchain confirmation | We send the cleared amount to your account |
| Balance update | We credit the cleared deposit | The receiving account receives the payout |
A payment record is kept by our casino for each completed or unsuccessful payment attempt. When a payment takes longer than expected, contact support with the transaction reference, allowing us to review its status without asking you to repeat previously provided details.
Fees and supported currencies
Our casino does not apply any further deposit fee to the methods listed in the payment table. Third-party fee structure remain set by another institution: a bank can apply an incoming or outgoing move fee, and Bitcoin users may pay a blockchain network fee that varies with network demand. Before you confirm a transaction, we disclose any cost we know about.
Our account records use EUR for the examples shown in this article, while Bitcoin deposits and cashouts are handled in BTC. The currency of your available balance and your withdrawal option must match our records of payments. We guarantee no exchange rate unless it is clearly shown at the current checkout, and no amount is converted after transaction confirmation.
Payment security
Our provider selection, access controls and transaction monitoring measures protect payment information items. Card details entered for a deposit are passed to the applicable payment service rather than stored as part of our own account records. Encrypted connections help protect data during move, and our team reviews payment requests for signs of mismatch or unauthorized activity.
For your protection, use solely the payment method registered to your account and check the destination details before approving a withdrawal. Never send card passwords, full PINs, one-time security codes or recovery phrases to our help team. Those credentials are never requested by our casino via chat, email or telephone.
Payments summary
Straightforward deposits, controlled withdrawals and transparent payment requirements are available in our casino. Cards and electronic wallets accept deposits from 10 EUR, bank payments from 50 EUR and Bitcoin from 0.0002 BTC, with fees and periods for processing shown in the related payment details. If you need help with a method or verification check, our customer customer support team can examine your account and status of a payment.
